New Service Level Agreements (SLA)

Use this function to create a new service level agreement.

1.

In the main window, select Admin > Other > Service Level Agreements. The Service Level Agreements window displays.

2.

In the Select Actions field drop-down list, choose New Service Level Agreement.

3.

Complete the tabs according to the following:

4.

When all selections/entries are made, click Add.

 

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