Hard Drives

 

This function is only available with certain asset types. Therefore, the relevant tab may not be displayed.

Displays a list of all hard drives installed on this asset and provides the functionality to update Windows patches.

1. In the main window, select ITSM > Configuration Management > CMDB.
2. Search for and select the applicable asset record.
3. When the asset record window displays, click the Components tab.
4. Click the Hard Drives tab.
5. To view the hard drive component details, click a line item. The Component Details information box displays. This information is view only.

Apply Windows Update Patches

  Before you can apply a patch, you must have an agent associated with the CMDB CI.
1. Click Windows Updates.
2. Click Available Patches. The Available Patches window displays.
3. Select a patch(es) to apply and click the Apply button. The Downloadable Patches dialog box displays containing a list of all downloadable patches.
4. Click Apply.

 

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