BSM View
Use this function to customize the display properties of Business Service Management (BSM).
In the main window, click Admin > SACM > BSM View. The BSM View window displays.
New BSM View
|
1.
|
From the Select Actions drop-down list, choose New BSM View. |
|
2.
|
Enter a Name for the BSM view. |
|
3.
|
From the Include Relationships and Include Blueprints drop-down lists, select the type of required relationship and blueprint. |
|
4.
|
From the Exclude Relationships and Exclude Blueprints drop-down lists, select the type of relationship and blueprint to be omitted. |
|
5.
|
Check Include External CI Communication option to include external communications to the corresponding CI. |
|
6.
|
When all selections/entries are made, click Add. |
Edit BSM View
| |
Not all functions include an option to edit record line items shown in the main window. |
|
1.
|
Navigate to the window containing the record to edit. |
|
2.
|
Click the line containing the record. The applicable window or dialog box displays. |
|
3.
|
Make the necessary modifications. |
|
4.
|
Click Save or Add, as applicable. |
When editing an existing item, other options may be available, such as adding , , and and viewing .
| |
The options change based upon the function; therefore, not every option may be shown. |
Delete BSM View
| |
Deleting is a permanent action and cannot be undone. Deleting may affect other functionality and information in the application such as data in configured reports, fields in windows, selectable options, etc. Therefore, be sure to understand the potential effects before making a deletion. |
|
1.
|
Click the line that contains the item to delete. |
|
2.
|
From the Select Actions drop-down list, choose Delete. If a confirmation message is displayed, take the appropriate action (for example, click OK or Continue). |
Other Functions and Page Elements