Exporting Records Without Selecting Any Record
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Open the Export Wizard
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Click on Select Actions and select Export from the dropdown menu.
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The system will display the Export wizard.
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Select Blueprints
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In the Blueprints step, use the search bar to find and tick the blueprint(s) you want to export (e.g., AWS, Windows, etc.).
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Click Next to proceed.
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Select Components
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If the selected blueprints have component types, choose the components you need.
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Click Next to continue.
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Select Properties
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Start with Main Properties.
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If you see the message: “No main properties are found for selected blueprints,” switch to Other Properties.
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In Other Properties, search for and check the fields you want to include (move them to Selected Items if required by your UI).
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Click Next or proceed as per the UI.
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Export the Data
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Click Export.
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A dialog will appear with the message:
“The complete CMDB information will be generated to an Excel spreadsheet. You will receive an email when it is ready to be downloaded.” -
Click Continue to confirm.
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Download the Exported File
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Wait for the email or notification.
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Follow the link provided in the email/notification to download the Excel file.
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