Relationships

The Relationships tab in the CMDB allows users to view, manage, and establish connections between a selected Configuration Item (CI) and other assets. These relationships illustrate how one CI depends on, communicates with, or hosts another, providing insight into infrastructure and service dependencies.

What it does:

The Virima Discovery application automatically detects relationship types, including:

• Installed On

• Component Of

• Runs On

• Connected To

• Communicates With

• Physically Connected To

• Used By

• Attaches

These relationships are essential for dependency mapping, impact analysis, and visualizing business services.

How to use the Relationships tab:

1. Go to ITSM > Configuration Management > CMDB.

2. Select a Configuration Item record. The Details tab opens by default.

3. Click on the Relationships tab to view existing relationships for that CI.

4. You can perform the following actions:

   a) Add Source: Create a new source relationship.

   b) Add Target: Add a new target CI that the asset depends on.

   c) Delete: Select a row and remove an unwanted relationship.

   d) Business Service Map: Open a visual view of the relationships.

To add a relationship:

1. Click Add Source or Add Target.

2. In the Add Relation dialog:

   a) Choose the asset (source or target).

   b) Use the Search field to find the CI.

   c) Select a relationship type from the Choose Relationship dropdown (e.g., Assigned To, Belongs To, Installed On).

3. Click Add to create the relationship.

Related reference:

For additional automation and background processes related to relationships, refer to the CMDB Process Jobs documentation.