Maintenance

The Maintenance tab allows users to schedule, configure, and manage maintenance windows for CIs, ensuring operations such as reboot, shutdown, or patching do not disrupt regular monitoring or trigger false alarms.

• Click on New CI Maintenance to create a new maintenance for the CI.

• The system will display the Add Maintenance window. Enter the required maintenance information, then click Add to save the maintenance.

  

Add Maintenance Window:

Field	Description
Name	Name/label for the maintenance window
Description	Notes or purpose of the scheduled maintenance
Is Active	A checkbox to mark the window as active
Start Date	Beginning date of the maintenance window
End Date	Ending date (can be left blank if “Never Expire” is selected)
Never Expire	If checked, the maintenance continues until manually ended
Recurrence	Frequency (e.g., Daily, Weekly)
Start Time	Start time for the maintenance of each cycle
End Time	End time for the maintenance of each cycle
Time Zone	The relevant time zone for the maintenance scheduling
Select Client	The client to associate with the maintenance

Use case: Properly configuring maintenance windows ensures that automated processes, scans, and monitoring systems exclude known downtime periods, maintaining data accuracy and alert integrity.